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Urgent notifications

Urgent notifications to customers, employees and partners

When something happens, everyone who needs to know learns it within a minute – by SMS and e-mail, with a delivery report for every person.

One tool for everyone who needs to know

Keep customers, employees and partners in separate bases and send each group the message that concerns it – in seconds, not after a round of phone calls.

Customers

A closed store, a delayed delivery, a cancelled appointment or an unavailable service – customers learn it from you before they come in vain.

Dear customer, because of a power cut the store in Mladost is closed today. We are waiting for you tomorrow from 9:00.

Employees

A changed shift, a closed office, a safety instruction – the whole team or only one location, with one click.

Tomorrow, 20.10, the office is closed because of the storm. We work remotely on the usual schedule.

Partners

Carriers, suppliers and subcontractors learn about a closed warehouse or a new schedule at the same time as your team.

Warehouse Ruse does not accept deliveries until 14:00 because of an inventory. Please plan the trips after that.

When do you need an urgent notification?

Prepare a template for each of these situations – when it happens, you only press “Send”.

Closed office or store

Repairs, a power cut, an inspection or a holiday that was not planned.

Weather and road conditions

Snow, a storm or a closed road – who should not travel and where to work from.

System outage

An unavailable website, payments or phone line, and when it is expected back.

Changed schedule

Moved shifts, working hours, deliveries or appointments.

Safety and evacuation

An instruction that must reach every person in the building or on the site.

“Everything is back to normal”

The second message is just as important – so nobody keeps waiting.

From the event to the message in under a minute

  • 01

    Choose the group

    Filter the base by location, department, shift or customer type – or send to everyone.

  • 02

    Choose a ready-made template

    Change only the date and the details. The same text goes out by SMS and by e-mail.

  • 03

    Check who received it

    The delivery report shows every recipient. Call only those whose SMS was not delivered.

Example scenario

A logistics company with 3 warehouses, 150 employees and 60 partner carriers

Before

When a storm closed a road or the system went down, the team leaders called people one by one. An hour later half of the shift still had not heard.

With notify.bg

  1. 1 Employees, customers and carriers are kept in separate bases with a “Location” and “Shift” field.
  2. 2 Ready-made templates for the common cases: closed warehouse, changed schedule, system outage.
  3. 3 One click sends an SMS and e-mail to a group; the delivery report shows who has not received it.

< 1 min

to reach everyone

98%

of the SMS delivered

5 h

saved per incident

An illustrative scenario with typical values, not the results of a specific customer. Your numbers depend on your customers and your settings.

Calculator

How much do you save?

Move the sliders to your numbers – the result changes right away.

Hours of phone calls saved

h / month

Cost of the SMS

€ / month

SMS · ≈ 0,165 € per SMS

Compared with 2 minutes for every phone call or individual message. E-mail is included in the plans.

Start now for free
FAQ

Frequently asked questions

Send an urgent SMS and e-mail to customers, employees and partners in seconds – office closures, outages, weather alerts, schedule changes and emergencies.

Didn’t find an answer?

Write to us – we reply within the working day.

Contact us

An SMS is usually delivered within seconds of sending, and e-mail at the same time. For hundreds of recipients the whole send takes less than a minute.

Yes. Filter the base by a field – location, department, shift, customer type – and send only to the selected records.

Yes. Save templates for the typical situations and in an emergency only change the date and the details before sending.

Every SMS has a delivery report. The history of the base shows to whom it was delivered and to whom it was not, so you can call only them.

No. The same way you notify customers (a closed store, a delayed delivery) and partners (a changed schedule, a closed warehouse) – each in their own base.

Solutions

More solutions

Choose your field and see exactly what notify.bg will do for you – from the table to the message the customer receives.

Insurers

Automated SMS notifications for insurers

The problem

Policies expire at different times, and the customer you do not contact in time renews with the competition.

What notify.bg does

  • Reminder about an expiring policy N days before the deadline
  • Reminder about an upcoming instalment payment
  • Weekly report to the team with the policies that are expiring

Your base

Customer Phone Reg. number Policy type Expires on Instalment

Automation: 7 days before “Expires on”

Standard Agency

Today, 10:00

Motor liability insurance for CB 4821 KH expires on 26.10. To renew: 0888 123 456

Vehicle inspection centres

SMS reminders for the annual vehicle inspection

The problem

Drivers remember the inspection at the last moment and go to the nearest centre – not necessarily yours.

What notify.bg does

  • Reminder about an expiring inspection with your phone number
  • Online booking of a free slot
  • A new date for next year after the inspection

Your base

Owner Phone Reg. number Category Inspection valid until Booking

Automation: 10 days before “Inspection valid until”

Inspection Centre

Today, 10:00

The inspection of PB 1290 TX expires on 29.10. Book online or call 0888 123 456. Inspection Centre

Car services and repair shops

SMS notifications for car services and repair shops

The problem

Customers forget about oil and tyre changes, and the phone keeps ringing with “Is my car ready?”.

What notify.bg does

  • Reminder about periodic maintenance and seasonal tyre changes
  • “Your car is ready” SMS with one click from the record
  • Online booking for the service

Your base

Customer Phone Reg. number Service Status Amount Next service

Automation: 14 days before “Next service”

Motor Car Service

Today, 10:00

The car CB 4821 KH is ready. Amount due: €185.00. We are open until 6:30 pm. Motor Car Service

Beauty salons

SMS messages to the clients of beauty salons

The problem

Missed appointments are lost revenue, and confirming by phone takes time away from work.

What notify.bg does

  • Online booking by service and staff member
  • SMS reminder the day before the visit
  • Weekly calendar of all bookings

Your base

Client Phone Service Time Employee Score

Automation: 1 day before “Time”

Bella Studio

Today, 10:00

We look forward to seeing you tomorrow, 20.10, at 10:30 for a manicure. If you cannot come, call 0888 123 456. Bella Studio

Medical centres

SMS reminders for medical centres and practices

The problem

Patients forget their appointments, the slot stays empty, and the reception spends the day on the phone.

What notify.bg does

  • SMS reminder before every visit
  • Online booking by doctor and examination
  • Reminder about a follow-up or a preventive check-up

Your base

Patient Phone Outpatient No. Doctor Visit time

Automation: 2 days before “Visit time”

MC Zdrave

Today, 10:00

MC Zdrave reminds you of your appointment on 21.10 at 10:00 with Dr. Petrova. To change it: 0888 123 456

Gyms and sports clubs

SMS notifications for gyms and sports clubs

The problem

A membership expires quietly – and the member who is not reminded often does not come back.

What notify.bg does

  • Reminder about an expiring membership
  • Online booking of group classes and personal trainings
  • News and offers to all members at once

Your base

Member Phone Membership No. Membership type Amount Expires on

Automation: 3 days before “Expires on”

Pulse Fitness

Today, 10:00

Your monthly membership expires on 22.10. Renew at the reception or call 0888 123 456. Pulse Fitness

Human resources

Strengthening HR communications

The problem

Expiring contracts, medical check-ups and trainings are tracked in spreadsheets nobody opens on time.

What notify.bg does

  • Reminder about an expiring contract or periodic check-up
  • Reminder about an expiring training or certificate
  • Report to HR on upcoming deadlines

Your base

Employee Phone Department Contract until Check-up until Training until

Automation: 14 days before “Check-up until”

HR department

Today, 10:00

Your periodic medical check-up expires on 02.11. Please book an appointment by the end of the month. HR department

IT outages

Notifications about planned and unplanned IT outages

The problem

When a service goes down, customers learn last and flood support with the same questions.

What notify.bg does

  • Advance notice of planned maintenance
  • Message by SMS and e-mail to the affected customers
  • Report to the team on upcoming maintenance

Your base

Customer Phone E-mail Service Server Maintenance on

Automation: 2 days before “Maintenance on”

Hosting Ltd.

Today, 10:00

Planned maintenance on 22.10 from 02:00 to 03:00. The service may be unavailable. Hosting Ltd.

Don’t see your business?

If you work with deadlines, appointments or subscriptions – notify.bg will do the job. Start from an empty base with your own fields or write to us and we will set it up together.

Inform everyone in seconds

Create your groups now – so that in an emergency you only press “Send”.