Medical centres

SMS reminders for medical centres and practices

Fewer empty slots, fewer calls at the reception. Patients book online and get a reminder before every visit.

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The platform is right for

Medical centres

Dental practices

Eye clinics

Laboratories

GP practices

Physiotherapy centres

Psychologists

Veterinary clinics

Every missed visit is an empty slot

Patients book weeks ahead and forget. Without a reminder some of them do not come – and the doctor waits while other patients cannot get an appointment.

notify.bg sends an SMS and e-mail before every visit by itself, with the time, the doctor and a phone number for changes. The reception no longer has to call everyone the day before.

Reminder 1 or 2 days before the visit
Alternative text in English for foreign patients
Reminder about a follow-up or a yearly preventive check-up

Online booking by doctor and examination

Share the booking link on your website, in Google Maps or in a message. Patients choose a free day and time themselves – at any hour, without calling.

Own length for every examination

A consultation takes 20 minutes, an ultrasound 30 – the form only offers times in which it fits.

Separate schedule for every doctor

Own working hours and days off. Booking one doctor does not take the time of the others.

The schedule on every phone

Every doctor sees their own appointments in Google Calendar or on the iPhone.

Confirmation to the patient

The patient gets an e-mail with the booking and a calendar invite, the reception – a notification.

Example scenario

A medical centre with six doctors and 900 visits a month

Before

The reception called the patients a day in advance, but about one in ten still did not come and the slot stayed empty.

With notify.bg

1 Patients book online by doctor and examination; booked slots cannot be booked twice.
2 Two days before the visit the patient gets an SMS with the time, the doctor and a phone number for changes.
3 Patients who need a follow-up get a reminder N days before the recommended date.

−60%

missed visits

15 h

of reception time saved a month

40%

of bookings come online

An illustrative scenario with typical values, not the results of a specific customer. Your numbers depend on your customers and your settings.

Calculator

How much do you save?

Move the sliders to your numbers – the result changes right away.

Visits per month 900 Average visit (€) 40 Missed visits without a reminder 10 %

Revenue the reminders bring back

€ / month

Hours of phone calls saved

h / month

Cost of the SMS

€ / month

SMS · ≈ 0,165 € per SMS

Assumes the reminders bring back 60% of the customers you would otherwise lose, 1 SMS per record and 2 minutes for every reminder call they replace. E-mail is included in the plans.

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FAQ

Frequently asked questions

Automatic SMS and e-mail reminders about upcoming visits, online booking by doctor and reminders for follow-up check-ups for clinics, medical and dental practices.

Didn’t find an answer?

Write to us – we reply within the working day.

Yes. Every doctor has own working hours, days off and the examinations they do. Patients choose a doctor or “any available”, and every examination takes as much time as it needs.

Yes. The “Medical centre” template has an “English-speaking” field – for these patients the automation sends the alternative message in English.

Only what you put in the text – usually the date, the time and the doctor. Do not include diagnoses; the medical records stay in your medical software.

Yes. Add a date field “Follow-up” and an automation N days before it, or a yearly reminder about the preventive check-up.

Solutions

More solutions

Choose your field and see exactly what notify.bg will do for you – from the table to the message the customer receives.

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Insurers

Automated SMS notifications for insurers

The problem

Policies expire at different times, and the customer you do not contact in time renews with the competition.

What notify.bg does

Reminder about an expiring policy N days before the deadline
Reminder about an upcoming instalment payment
Weekly report to the team with the policies that are expiring

Your base

Customer Phone Reg. number Policy type Expires on Instalment

Automation: 7 days before “Expires on”

Standard Agency

Today, 10:00

Motor liability insurance for CB 4821 KH expires on 26.10. To renew: 0888 123 456

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Vehicle inspection centres

SMS reminders for the annual vehicle inspection

The problem

Drivers remember the inspection at the last moment and go to the nearest centre – not necessarily yours.

What notify.bg does

Reminder about an expiring inspection with your phone number
Online booking of a free slot
A new date for next year after the inspection

Your base

Owner Phone Reg. number Category Inspection valid until Booking

Automation: 10 days before “Inspection valid until”

Inspection Centre

Today, 10:00

The inspection of PB 1290 TX expires on 29.10. Book online or call 0888 123 456. Inspection Centre

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Car services and repair shops

SMS notifications for car services and repair shops

The problem

Customers forget about oil and tyre changes, and the phone keeps ringing with “Is my car ready?”.

What notify.bg does

Reminder about periodic maintenance and seasonal tyre changes
“Your car is ready” SMS with one click from the record
Online booking for the service

Your base

Customer Phone Reg. number Service Status Amount Next service

Automation: 14 days before “Next service”

Motor Car Service

Today, 10:00

The car CB 4821 KH is ready. Amount due: €185.00. We are open until 6:30 pm. Motor Car Service

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Beauty salons

SMS messages to the clients of beauty salons

The problem

Missed appointments are lost revenue, and confirming by phone takes time away from work.

What notify.bg does

Online booking by service and staff member
SMS reminder the day before the visit
Weekly calendar of all bookings

Your base

Client Phone Service Time Employee Score

Automation: 1 day before “Time”

Bella Studio

Today, 10:00

We look forward to seeing you tomorrow, 20.10, at 10:30 for a manicure. If you cannot come, call 0888 123 456. Bella Studio

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Gyms and sports clubs

SMS notifications for gyms and sports clubs

The problem

A membership expires quietly – and the member who is not reminded often does not come back.

What notify.bg does

Reminder about an expiring membership
Online booking of group classes and personal trainings
News and offers to all members at once

Your base

Member Phone Membership No. Membership type Amount Expires on

Automation: 3 days before “Expires on”

Pulse Fitness

Today, 10:00

Your monthly membership expires on 22.10. Renew at the reception or call 0888 123 456. Pulse Fitness

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Urgent notifications

Urgent notifications to customers, employees and partners

The problem

When something urgent happens, the information has to reach everyone at once – not after a round of phone calls.

What notify.bg does

One message to customers, employees and partners
Separate groups by location, department or shift
Delivery report for every recipient

Your base

Name Phone E-mail Group Location

Automation: Right now or at a time you set

Company Ltd.

Today, 10:00

Tomorrow, 20.10, the office is closed because of the storm. We work remotely on the usual schedule. Questions: 0888 123 456

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Human resources

Strengthening HR communications

The problem

Expiring contracts, medical check-ups and trainings are tracked in spreadsheets nobody opens on time.

What notify.bg does

Reminder about an expiring contract or periodic check-up
Reminder about an expiring training or certificate
Report to HR on upcoming deadlines

Your base

Employee Phone Department Contract until Check-up until Training until

Automation: 14 days before “Check-up until”

HR department

Today, 10:00

Your periodic medical check-up expires on 02.11. Please book an appointment by the end of the month. HR department

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IT outages

Notifications about planned and unplanned IT outages

The problem

When a service goes down, customers learn last and flood support with the same questions.

What notify.bg does

Advance notice of planned maintenance
Message by SMS and e-mail to the affected customers
Report to the team on upcoming maintenance

Your base

Customer Phone E-mail Service Server Maintenance on

Automation: 2 days before “Maintenance on”

Hosting Ltd.

Today, 10:00

Planned maintenance on 22.10 from 02:00 to 03:00. The service may be unavailable. Hosting Ltd.

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Don’t see your business?

If you work with deadlines, appointments or subscriptions – notify.bg will do the job. Start from an empty base with your own fields or write to us and we will set it up together.

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Fewer empty slots from next week

Start with the ready-made “Medical centre” template – reminders and online booking are already set up.

Start now Pricing and plans