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IT outages

Notifications about planned and unplanned IT outages

Send a notification to all your users within 1-2 seconds!

Incident

E-mail server down

Sent messages

1,248 SMS · 1,248 e-mails

Delivery time

≈ 2 seconds

01

How can Notify.bg help in case of an outage?

Send SMS and e-mail notifications about IT outages, failures or unavailable services to all affected users (customers and/or employees) in just a second or two. A message appears instantly on the recipients’ phone screens, so the alerts are received and seen.

Notifications about planned and unplanned IT outages
02

Save time by preventing a flood of calls

When an IT service suddenly goes down, it is not unusual for your help desk to receive a large number of calls about the problem. Even if you try to inform all employees and customers by e-mail, they may not see the information at the right moment.

That is why the team behind Notify.bg recommends combining e-mail with SMS notifications – both can be sent at the same time from your Notify.bg account.

Notifications about planned and unplanned IT outages
03

Create notification templates to save time

When you know an IT service will be down for planned maintenance, notify the affected customers and employees in advance – it gives them time to prepare and plan their working day.

In addition to the commonly used e-mails, Notify.bg SMS notifications are useful for employees who do not always work from the office – for example sales people on the road or people working from home.

Notifications about planned and unplanned IT outages
Solutions

More solutions

Choose your field and see exactly what notify.bg will do for you – from the table to the message the customer receives.

Insurers

Automated SMS notifications for insurers

The problem

Policies expire at different times, and the customer you do not contact in time renews with the competition.

What notify.bg does

  • Reminder about an expiring policy N days before the deadline
  • Reminder about an upcoming instalment payment
  • Weekly report to the team with the policies that are expiring

Your base

Customer Phone Reg. number Policy type Expires on Instalment

Automation: 7 days before “Expires on”

Standard Agency

Today, 10:00

Motor liability insurance for CB 4821 KH expires on 22.10. To renew: 0888 123 456

Vehicle inspection centres

SMS reminders for the annual vehicle inspection

The problem

Drivers remember the inspection at the last moment and go to the nearest centre – not necessarily yours.

What notify.bg does

  • Reminder about an expiring inspection with your phone number
  • Online booking of a free slot
  • A new date for next year after the inspection

Your base

Owner Phone Reg. number Category Inspection valid until Booking

Automation: 10 days before “Inspection valid until”

Inspection Centre

Today, 10:00

The inspection of PB 1290 TX expires on 25.10. Book online or call 0888 123 456. Inspection Centre

Car services and repair shops

SMS notifications for car services and repair shops

The problem

Customers forget about oil and tyre changes, and the phone keeps ringing with “Is my car ready?”.

What notify.bg does

  • Reminder about periodic maintenance and seasonal tyre changes
  • “Your car is ready” SMS with one click from the record
  • Online booking for the service

Your base

Customer Phone Reg. number Service Status Amount Next service

Automation: 14 days before “Next service”

Motor Car Service

Today, 10:00

The car CB 4821 KH is ready. Amount due: €185.00. We are open until 6:30 pm. Motor Car Service

Beauty salons

SMS messages to the clients of beauty salons

The problem

Missed appointments are lost revenue, and confirming by phone takes time away from work.

What notify.bg does

  • Online booking of a free slot
  • SMS reminder the day before the visit
  • Reminder about the next visit

Your base

Client Phone Service Time Employee Score

Automation: 1 day before “Time”

Bella Studio

Today, 10:00

We look forward to seeing you tomorrow, 16.10, at 10:30 for a manicure. If you cannot come, call 0888 123 456. Bella Studio

Crisis communications

Internal communications during COVID-19

The problem

In an emergency the information has to reach every employee at once – not after a round of phone calls.

What notify.bg does

  • Messages to employees by SMS and e-mail
  • Separate bases per department and shift
  • History of the messages sent

Your base

Employee Phone E-mail Department Shift

Automation: On a date and time you set

Company Ltd.

Today, 10:00

Tomorrow, 16.10, the office is closed. We work remotely on the usual schedule. Questions: 0888 123 456

Human resources

Strengthening HR communications

The problem

Expiring contracts, medical check-ups and trainings are tracked in spreadsheets nobody opens on time.

What notify.bg does

  • Reminder about an expiring contract or periodic check-up
  • Reminder about an expiring training or certificate
  • Report to HR on upcoming deadlines

Your base

Employee Phone Department Contract until Check-up until Training until

Automation: 14 days before “Check-up until”

HR department

Today, 10:00

Your periodic medical check-up expires on 29.10. Please book an appointment by the end of the month. HR department

Don’t see your business?

If you work with deadlines, appointments or subscriptions – notify.bg will do the job. Start from an empty base with your own fields or write to us and we will set it up together.

Keep your customers informed!

One SMS and e-mail notification saves hundreds of calls to support.