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Crisis communications

Internal communications during COVID-19

Learn how to protect yourself, your employees and your business with the power of being informed.

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Communication in a crisis

In a crisis such as the COVID-19 pandemic, effective internal communication systems and processes can help make sure your crisis does not get worse.

To communicate effectively in a crisis, you need to:

  1. 01 Have a strong internal communication plan
  2. 02 Make sure your response to unfolding problems is well managed
  3. 03 Make sure employees learn key information from the company before they hear it elsewhere
  4. 04 Use several communication channels and make sure staff know about them
  5. 05 Use your leaders effectively to cascade information
  6. 06 Keep people informed as the situation develops and changes

Notify.bg for communications during the COVID-19 crisis

It is important to have a variety of communication channels for your employees during a crisis, so they can access the latest information and keep up with developments.

Notify.bg is SMS and e-mail communication software with many channels and features to help you communicate with your employees during the COVID-19 pandemic.

Internal communications during COVID-19
Internal communications during COVID-19
Company policies

Informing staff about new or updated company policies

You may need to reinforce existing company policies during the crisis and remind staff of them. You may also need to create and distribute many new rules for working during a pandemic. The pace of change is so fast that many new rules may be needed.

Perhaps your company has decided to move to remote work, or senior management wants to make sure everyone knows when to self-isolate or how it affects pay and holidays.

Use Notify.bg as a tool for sending company newsletters.

Workplace

Temporary office closure or a mandatory return to the workplace

Send focused SMS and e-mails with one click to all workers or to specific work groups. Easily let them know whether the office must close to prevent the spread of the virus, or when you have the green light to return to normal work in the office.

These are some of the most important internal communication topics during the COVID-19 pandemic. This is information nobody should miss.

Internal communications during COVID-19

The COVID-19 pandemic is a crisis unlike any we have experienced, affecting almost every business in the world.

At a time like this it is vital that your company prioritises internal communications. In doing so, make sure your managers have the right tools to keep employees well informed. That way your business has a better chance of keeping up with the competition, and your employees of staying healthy.

Be prepared and stay safe!

Solutions

More solutions

Choose your field and see exactly what notify.bg will do for you – from the table to the message the customer receives.

Insurers

Automated SMS notifications for insurers

The problem

Policies expire at different times, and the customer you do not contact in time renews with the competition.

What notify.bg does

  • Reminder about an expiring policy N days before the deadline
  • Reminder about an upcoming instalment payment
  • Weekly report to the team with the policies that are expiring

Your base

Customer Phone Reg. number Policy type Expires on Instalment

Automation: 7 days before “Expires on”

Standard Agency

Today, 10:00

Motor liability insurance for CB 4821 KH expires on 22.10. To renew: 0888 123 456
Learn more about insurers Start for free

Vehicle inspection centres

SMS reminders for the annual vehicle inspection

The problem

Drivers remember the inspection at the last moment and go to the nearest centre – not necessarily yours.

What notify.bg does

  • Reminder about an expiring inspection with your phone number
  • Online booking of a free slot
  • A new date for next year after the inspection

Your base

Owner Phone Reg. number Category Inspection valid until Booking

Automation: 10 days before “Inspection valid until”

Inspection Centre

Today, 10:00

The inspection of PB 1290 TX expires on 25.10. Book online or call 0888 123 456. Inspection Centre
Learn more about vehicle inspection centres Start for free

Car services and repair shops

SMS notifications for car services and repair shops

The problem

Customers forget about oil and tyre changes, and the phone keeps ringing with “Is my car ready?”.

What notify.bg does

  • Reminder about periodic maintenance and seasonal tyre changes
  • “Your car is ready” SMS with one click from the record
  • Online booking for the service

Your base

Customer Phone Reg. number Service Status Amount Next service

Automation: 14 days before “Next service”

Motor Car Service

Today, 10:00

The car CB 4821 KH is ready. Amount due: €185.00. We are open until 6:30 pm. Motor Car Service
Learn more about car services and repair shops Start for free

Beauty salons

SMS messages to the clients of beauty salons

The problem

Missed appointments are lost revenue, and confirming by phone takes time away from work.

What notify.bg does

  • Online booking of a free slot
  • SMS reminder the day before the visit
  • Reminder about the next visit

Your base

Client Phone Service Time Employee Score

Automation: 1 day before “Time”

Bella Studio

Today, 10:00

We look forward to seeing you tomorrow, 16.10, at 10:30 for a manicure. If you cannot come, call 0888 123 456. Bella Studio
Learn more about beauty salons Start for free

Human resources

Strengthening HR communications

The problem

Expiring contracts, medical check-ups and trainings are tracked in spreadsheets nobody opens on time.

What notify.bg does

  • Reminder about an expiring contract or periodic check-up
  • Reminder about an expiring training or certificate
  • Report to HR on upcoming deadlines

Your base

Employee Phone Department Contract until Check-up until Training until

Automation: 14 days before “Check-up until”

HR department

Today, 10:00

Your periodic medical check-up expires on 29.10. Please book an appointment by the end of the month. HR department
Learn more about human resources Start for free

IT outages

Notifications about planned and unplanned IT outages

The problem

When a service goes down, customers learn last and flood support with the same questions.

What notify.bg does

  • Advance notice of planned maintenance
  • Message by SMS and e-mail to the affected customers
  • Report to the team on upcoming maintenance

Your base

Customer Phone E-mail Service Server Maintenance on

Automation: 2 days before “Maintenance on”

Hosting Ltd.

Today, 10:00

Planned maintenance on 18.10 from 02:00 to 03:00. The service may be unavailable. Hosting Ltd.
Learn more about it outages Start for free

Don’t see your business?

If you work with deadlines, appointments or subscriptions – notify.bg will do the job. Start from an empty base with your own fields or write to us and we will set it up together.

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